Important: Due to the decrease in the amount of staff that work for our courier partners and the increase in the amount of packages being delivered during COVID-19, there will be slight delays in the delivery of your packages.

Delivery process:

MNQE Beauty promises that we will process and pack your orders within one business day. Our courier partners will then pick up your orders one business day after it has been booked for delivery by our team. Please note that once your orders have been collected by our courier partners, it is their responsibility to safely deliver your parcel. MNQE Beauty will not be responsible for any postal addresses that have been typed incorrectly. These include non-deliverable addresses or incomplete addresses. If your parcel is not delivered within the estimated timeframe you are given, our team will launch an investigation on your behalf and directly communicate with our courier partners to locate your parcel. 

 Order Processing:

  • Our team will pack & process your order in 1 business day. 
  • If you place your order after 10:00pm AEST, our team will process & pack your order the following business day. 

Note: We do not deliver to any PO Box addresses or Parcel Lockers. Any orders that contain these as the postal address will be contacted or cancelled.

Shipping costs:

Standard Domestic (1-3 business days)

FREE on orders $50+

Standard Domestic (1-3 business days)



Disclaimer: We currently do not ship internationally. Please sign up to our mailing list or follow our social media platforms to stay updated on when we will be able to ship internationally.